Café Bel Étage

Just like others already mentioned - Prices are through the roof for very mediocre food - Sacher cake is of cardboard quality - Perfect for those who enjoy waiting for everything - to enter, to order, to get your order, to pay. They take their sweet time. - To give this place credit, the Orient-Express decadent style decor is really well executed

Waited over an hour in line while there were clearly empty tables inside the entire time (bad management). Once seated, it still took about 10–15 minutes before anyone even acknowledged us. We ordered two cappuccinos,two of their “famous” torte, and an apple strudel - another 20 minutes before anything arrived. The torte, which is supposedly their highlight, was disappointingly dry. I normally skip whipped cream, but here I actually needed it just to make the cake edible. The apple strudel was equally underwhelming and nothing special. To make matters worse, everything is highly overpriced for no apparent reason - the quality simply doesn’t justify the cost. Overall, this place feels like a classic tourist trap - long waits, slow service, and mediocre food that doesn’t live up to the hype. The 4.0 rating should have been a warning sign that I unfortunately ignored. If you’re still in line and reading this, do yourself a favor - run.

We were lucky enough to get a table at the café on a Saturday morning without a reservation or any queue at all. What a beautiful location! The design is very appealing and elegant. Understandably, the prices are on the higher side, but the quality of the Sachertorte and the coffee drinks is absolutely first-class. If you are visiting Vienna as a tourist and want to treat yourself to a little piece of luxury, this is exactly the right place for you.

The atmosphere is impeccable and does give you a cozy feeling while having a balcony view to the busy shopping street below. Service was attentive and listened to our requests. While the breakfast food was just alright, the desserts and drinks were definitely the highlight of the meal. I would recommend only coming here for the tasty cakes and sweet drinks!

Another cafe with long queue. Hot chocolate with whipped cream has good taste. Original Sacher Torte and Wiener Apfelstrudel are delicious. Staff is friendly.