Café Bel Étage

If you want to indulge in an authentic Sacher Torte experience in Vienna, this is the place to go. You can either reserve a table in advance at Café Bel Etage — the elegant upstairs venue with a unique ambiance — or wait in line for a table at Café Sacher, which can take quite a while, especially during peak hours. The Belle Etage is beautifully furnished in red velvet, with portraits reminiscent of the imperial era. The staff are smartly dressed, the atmosphere refined, and the porcelain delicate and elegant. The Sacher Torte is exactly as it should be: intensely chocolaty and perfectly balanced with a side of whipped cream. The Eggs Benedict were tasty, though I’ve had better elsewhere. The service was polite and well-presented, though a few staff members seemed a bit disorganized. Prices are on the higher side — we paid around €200 for breakfast for five. From my perspective, it’s a lovely place to experience a bit of old-world Vienna, and I would certainly recommend it to friends. However, in terms of value for money, it’s not the strongest.

Go for the map pin, not the food. - Waiting for the waiter is a long wait. - ordered Coffee with a kick, no kick, but the tried to pass it off as -Food was mid to Waffle House. -Ordered Eggs Benedict, see pic -Curd Strudel -Coffee with bourbon - Bottled water was very good. - No salt or pepper for you! Choose upstairs and reserve in advance for the experience and Insta-credit. It feels like a pop up that has been popped. Better food at the Advent stalls tbh

The atmosphere is nice and the surrounding gives a very genuine fancy vibe, but the customer services feels pretty lacking and the layout of the place doesn't make sense we waited for more than half an hour to be seated even though there are plenty of tables. Most of them are pushed together making fewer tables for people to be seated while still making the place feel crowded. After finishing our food we asked for some more water after coffee the waiter nodded and we never got the water. The interaction with the staff felt hushed all the time even though half of the time they didn't seem like they were doing anything. As for the pastry I'd suggest getting it from any other pastry shop, totally not worth the hype and the time spent waiting to get in.

The ORIGINAL Sacher torte, definitely a must try in Vienna! I came here wanting to get some takeaway but ended up queuing up for dine-in due to the amazing interior and ambience. It was also my first time trying Sacher torte and apple strudel so I didn't have much previous experiences to compare to, despite that I thought the cakes were absolutely delicious! Definitely would come back again! I also would recommend booking online beforehand to avoid the crowd and seriously long queues which is the only drawback of this cafe.

We had to try the Sachertorte in Vienna. The cafe is beautiful, the staff is friendly, there are queues for a free table. We were lucky and they seated us after a while.