Grüne Erde-Store Wien

Your go-to store for sustainably produced, great quality furniture, textiles and products for your home. Staff is super friendly and very helpful!

I don't get it: today upon entering the shop, I was given a 10€ coupon to redeem with a minimum 25€ purchase. So far, so good. When I checked out (80€ purchase) I was told that I couldn't use the coupon because I'm already a faithful customer, and that I had to pay the full price of my purchase. Well, that's a rather peculiar way to thank customers which have spent over 4000€ in Grüne Erde products. Honestly, in 5 years, I've never received such an attractive offer like these 10€ today. That's not about the money: it's 100% about the way you treat your longtime customers who spent thousands euros in your store. Basically, not being a returning Grüne Erde customer brings more advantages than being registered. That's just sad. Your marketing team really needs to get familiar with the marketing 101. Go back to basics, for your own sake. Won't probably shop there anymore.

My favourite furniture store (although they also offer clothing and cosmetics). We own some of their furniture for more than 20 and have moved it across several continents.

Excellent store for good quality linen and clothing.

Great products, but unfortunately impatient and sometimes rude staff. Products are way overpriced too, but very beautiful and of high quality.