The bar itself is very beautiful the design is tasteful and looks very chic. However, the atmosphere felt a bit strange and somewhat overly pretentious The service was mixed. The male waiters were not very friendly, while the female waiter was much more pleasant and attentive I made a reservation for a birthday celebration, but we were asked to leave at 22:00 because the table had another reservation afterwards. If I had known this in advance, I would have tried to book two time slots, but unfortunately this wasn’t possible in the reservation system. The reservation process itself was quite complicated. After making the reservation, I received an offer for a different time that didn’t work for me. When I declined it, my reservation was automatically cancelled and I had to contact them to fix it. They responded quickly, which I appreciate, but the extra communication felt unnecessary since they simply offered me a smaller table at the same time. In the end I had to make a new reservation again through the system. Honestly, this was one of the most complicated reservation processes I’ve experienced. As for the cocktails, they were fine but nothing particularly amazing or memorable. Just normal I would recommend visiting the other Kleinod locations instead my experiences there were much better