The place is very well located, in a busy and lively area. It is very large, with three floors, and when we were there it was completely full, which already says a lot about its popularity. The dessert display is incredible, everything looks delicious and makes you want to try it all. The service was a bit slow, but that is understandable given how many tables they have and the limited staff for such high demand. Even so, the staff is friendly and does their best to keep things moving. We ordered two desserts. The Sacher Torte was good, but not our favorite. It is a chocolate cake with a hard outer layer and quite sweet for our taste. The Apfelstrudel had very good flavor and a well balanced level of sweetness, but we were expecting the top layers to be crunchier. It was good, but not WOW. As for drinks, everything was great. The matcha lattes were delicious and the Americano coffee was also very good.