Mon Cher Vienna

À fairly large and well designed restaurant. Our service was very friendly, caring and competent - initially it came across as American style service rather than the warm and personality driven Service Austria is appreciated for. As the evening progressed, our waiter turned out to be top! Even his quite unusual wine recommendation was spot on. Food however was a challenge and coordination of courses the other. After the mixed salad (OK) as starter took its time, a hard to define Foie Gras Crème Brûlée arrived, smuthered in caramelized onion (?). One main course (seafood pasta) was next, small pieces of rubbery, frozen seafood on black pasta in a ?? Sauce. Next cames the (admittedly tasty) lemon risotto, meant as a side dish to accompany the main course lobster.. However, the lobster took several more minutes to show it's tiny face, leaving us to eat the pasta cold (the few bites I tried in the hope it might get tastier) and the risotto lukewarm. On the culinary side, our expectations were definitely not met. Again, service was impeccable.

I really don’t know why there are any bad reviews about this restaurant! I have been here two days ago and was totally impressed by the quality of food, service and kindness of the waiters and relaxed atmosphere! We ordered two starters, main dishes and dessert - everything was freshly made (I could tell because I preferred without garlic) and delicious! The size was enough and every plate beautifully decorated. I will come back for sure!

Awesome! The food was fantastic. The staff were very amiable and helpful. Laurent especially! It's quite expensive, but you get what you pay for! Would highly recommend for a nice, quiet, romantic, meal.

We had booked for the Christmas dinner without being informed in advance of the actual conditions. The mandatory €150 menu was only communicated to us the day before, which I find unprofessional for an establishment of this level. Upon arrival, our table was not ready. While this can happen, no one paid any attention to the situation, which was particularly regrettable on a festive evening. As for the food, the quality clearly did not justify the price. The meal was acceptable but lacked character, far from what one would expect from a Christmas dinner at this cost: a lack of emotion, originality, and generosity on the plate. Finally, a particularly unpleasant point was the attitude of the sommelier, who made inappropriate judgments when we chose more modest wines instead of the most expensive grand crus on the list. A restaurant should guide and advise its guests, not judge their choices. Overall, a disappointing experience, both in substance and in execution, with poor value for money for what was meant to be a special occasion.

This place stunned me with the worst ever experience I had in Vienna. Mon Cher, independently owned, happens to be the breakfast place for the Hotel O11, a very cool contemporary design hotel in the same building. Breakfast offer: Not bad but nothing special for a hotel of the class of O11. So I decided to have breakfast in the Mon Cher bar, inviting my daughter who lives in Vienna to join me. Additional charge for my daughter, 29 EUR. Not cheap but not outrageous for what hotels take for breakfast these days. But then, listen to this: I decided to have a simple hot chocolate instead of coffee for breakfast because I simply don’t drink coffee. And guess what: the Mon Cher staff told me that this was available only for an additional charge of 7.90 EUR (!) the cup on top of the breakfast charge I paid to the hotel! I complained with the hotel who told me that they had made the comment already multiple times to the Mon Cher management without success and since they are the only way they could offer breakfast in the building they were taken hostage by the owners of the bar and their pricing policy. Which makes me write this review. Dear management of Mon Cher: you are a disgrace for Vienna, for its hospitality, for its people and a public offense to any visitor. I will make absolutely certain that none of my friends and family in Vienna and none of my friends visiting Vienna will ever again put a foot in your bar! Ever! Be ashamed! And if your poor management of the place makes you dependent on such outrageous pricing policy I only can hope that you will be forced to file for bankruptcy soon!