The Hoxton Vienna

We booked meeting room for a group of 6 people for 3 days in this hotel. To say that we were satisfied- it means say nothing. I have never met such high level of service- everything was organized at the highest level. But the special thanks to the hotel’s staff - everybody was so friendly, polite and positive, such support definitely helped us to have productive meetings. The hotel itself is very cosy, modern, new and beautiful. Highly recommend to visit it!! We will definitely return but not only for business meetings, but and to live here as well !

This is one of the best hotel experiences I have ever had. The hotel vibe is modern and bright while still being cozy and comfortable (great style that does not sacrifice function or comfort). The bed was very comfortable with fluffy pillows and the room quiet with blackout curtains so I slept well. The shower was PHENOMENAL, like if they could package up that shower and ship it home with me, I would pay top dollar. The toiletries are fresh and quality. The room is small but well-appointed. I are ate at the hotel restaurant, Bouvier, three times during my stay (breakfast, brunch and dinner) and each time the service and food were excellent. The fresh-squeezed OJ and French omelet were delicious, the bread fresh, and the cappuccino with the right amount of foam. I was in town for a conference and I am SO glad the conference hotel was booked, as staying at this hotel instead was such a treat. Thank you!

On my first ever night in Vienna I ate at the Hoxton restaurant being served by Eunice. It was a memorable evening. The food was sensational, with Eunice offering important advice. The service top draw and the all round experience was one I will cherish forever. All must eat here and with Eunice looking after you it is a unforgettable experience to be cherished for a lifetime,

If i could give zero stars i would. No toiletries, no internet, no gym. Rooms are unacceptable small for Vienna standards. Asked for an iron, was given a dirty one and only noticed that it was dirty when i ironed my blouse, which then got stains. When i showed housekeeping, she shrugged her shoulders and said that she cannot clean it. Service was absolutely awful - from housekeeping to reception to the waiter in the Bouvier restaurant. Location is the only good thing. Pity for the hotel, because i could have been a frequent guest, as my parents live in Vienna and i visit them on a regular basis. But not staying here ever again! Also, please be aware that the pool is absolutely tiny and only fits like 20 people. It’s so small it’s not even worth mentioning.

The decor and design was impeccable. Everything from the artwork, to mood lighting and furnishing, rooftop bar and speakeasy, sustainable materials, and the overall presentation exceeded our expectations. Every interaction we had with staff was pleasant and left a lasting impression on us. Staff at the reception were friendly, personable and greeted us with smiles. At the restaurant, the manager came over to ensure we had everything we needed. Staff at the lobby gave us water and glasses immediately upon arrival - much appreciated after a long trip. The staff have struck the perfect balance between being friendly and helpful, without being overly obtrusive. Lastly, a shout out to 'Eunice' who also went above and beyond in terms of customer service. A fantastic overall experience at Hoxton during our stay. Based on the design, location, staff and customer experience, I would seriously consider coming back again for another stay when we are next in Vienna.