Ornella | Italian Kitchen

Gorgeous restaurant with plentiful indoor and outdoor seating, very comfortable as well. The staff is so nice. Food was delicious, really enjoyed my drink as well. They don’t rush you at all. Even the bathroom was beautiful. They take reservations, which is nice.

I have been to this restaurant six times now because I genuinely like the place. The ambiance is great, the location is lovely. But every single time, there has been some kind of issue with the kitchen. This time, our pizzas took 1 hour and 20 minutes to arrive. It turns out one of the ovens had been broken since the day before, but no one mentioned anything until after we had waited all that time. The staff were generally kind, and I want to give special thanks to Aziz, our waiter. He was incredibly attentive and helpful throughout the evening. Still, I really wish someone had been honest about the delay from the beginning. On top of that, I found a shell in my seafood risotto, which was disappointing. What bothers me most is that this is not a one-time issue. It feels like there is always something going wrong in the kitchen, and sometimes the way the staff respond makes it seem like the problem is on the guest’s side, which does not feel great. I keep hoping for a better experience each time because I really love this place. But unless the kitchen problems and communication improve, I am not sure I will be coming back.

The food was fine, however service was great, they were attentive and kind. I sat at the patio which was a great pleasure on a sunny afternoon. Later the rain hit, staff offered moving us to the covered patio.

Beautiful restaurant and amazing atmosphere and decor. The pizza was delicious but unfortunately the tiramisu was the worst tiramisu I have ever had in my life, an absolute disappointment..

Drinks and location are great! However, service is really varying on the person. As an example, we walked in late at night for drinks and were seated next to the toilet door although the place was empty. When asked for another table, the waiter simply ignored the request and said he’d check with his boss and never came back. Reception was also not quite courteous for such a place, ie although we waited to be seated -admittedly not right next to the reception desk-, the waitress impolitely yelled at us to go back to where the desk was. Overall quite disappointing given the fact that this was the second visit and service level seems consistently below standards.