Geysir Car Rental

Scam Alert – Avoid Geysir Car Rental! We rented a compact hybrid Jeep. It broke down after one hour with a “System Default” error. Stranded in freezing temperatures, we called assistance. They charged €100 just to open a case, then demanded €500 more to send help. If we refused, the €100 was lost. They promised a tow in 25 minutes, then changed it to one hour—it arrived after two hours. We missed all our plans. No refund on insurance. No accountability. A total scam. Stay away.

I was sure that the service in Iceland is at its best, but apparently this does not apply to this company. First, they replaced the car without warning in advance. They brought a Mitsubishi instead of a Duster and threw off a new contract on the day of issue. The car gave an error, everyone was surprised, expecting that cars in Iceland were being monitored. As a result, one fine day, the car refused to start, the electric motor, which kept a low charge all the time and gave an error, discharged. The landlord accused us of this and now sends indistinct photos of the gasoline engine and some spare parts, as confirmation of our guilt. For real? Is this how you solve the problem of repairing your old cars at the expense of tourists? Avoid this company, I beg you.

Worst car experience ever, my week end turned into a nightmare! All thanks to@geysircarrental No assistance... I am stuck for 2 hours in the middle of nowhere We drove for 1h Then we stopped for 10 min My car couldn't start We missed all of our expeditions... Let me explain my story Review of Geysir Car Rental – A Complete Scam 1. We rented a compact hybrid Jeep from Geysir in Iceland. The car ran for only one hour. 2. We made a short 10-minute stop at Cairo Crater. When we tried to restart the car, it wouldn’t turn on at all. A message appeared saying “System Default.” 3. We called roadside assistance. They asked us to pay €100 just to open a case. 4. After paying the €100, they told us we had to pay an additional €500 for them to send help. They also made it clear that if we didn’t proceed with the extra payment, the €100 would not be refunded. 5. They initially said the tow truck would arrive in 25 minutes. Once we made the full payment, they changed the estimate to one hour. 6. In reality, the tow truck arrived after two hours. We were stuck in freezing temperatures in the middle of nowhere. 7. Because of this, we missed all our planned expeditions for the day. 8. To make things worse, they did not refund our car insurance at all. This was one of the worst rental experiences we have ever had. It’s a complete scam. Avoid Geysir at all costs.

The car was clean and the wiper fluid was filled, no problems at all. It was easy to call them and add another day to the rental period, they did not charge anything more than what I paid for a day during the normal renting period even though I was requesting the change quite late. But if you are booking via a different platform, they may need your credit information if you haven't given it to them before. So maybe clear this matter before you are at a public location in front of the key box needing to read your credit card info loud out on the phone.

I can't recommend this company at all. Because our flight was cancelled, we wanted to postpone the rental period by a day. Instead of returning the vehicle on Sunday evening, we wanted to return it on Monday morning at 4 a.m. The email was not answered, so we paid for the first day completely for nothing. The battery in the vehicle key was empty. The battery in the hybrid was empty. No explanation of the vehicle, only when we returned the vehicle was it explained that we had to rent a charging cable for €10. Where and how the charging works was also not explained. The staff were extremely unfriendly. The highlight when returning the vehicle was that we were charged €150 for parking violations, without proof or a hearing, because the company works with private parking operators. I have travelled all over the world, but I have never experienced anything like this. It borders on rip-off. Book somewhere else.